Shipping policy

We offer Free Standard Shipping on all eligible orders.

Shipping Availability

We currently ship to the United States, Canada, the United Kingdom, Australia, and select international destinations.

Due to carrier and logistics limitations, we are unable to ship to the following regions at this time:
Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, and U.S. military APO/FPO addresses.

Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time

Once shipped, delivery typically takes 5–10 business days, depending on your location.
Orders shipped to international or rural areas may take longer.

Our products are fulfilled through international logistics partners, which allows us to offer free shipping while maintaining quality standards.

Tracking Information

You will receive a tracking number by email once your order has shipped.

Shipping Delays

Delivery times are estimates and are not guaranteed. Field & Ash is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other events outside our control once the order has been handed over to the carrier.

Contact

Field & Ash
support@fieldandash.com
447 Sutter St, Ste 506 – 1344
San Francisco, CA 94108
United States